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COVID-19 POLICY

Updated 19th January, 2022

Under the current Victorian Government requirements, in order to operate DANCE Heels Up is permitted to allow fully vaccinated students or those who hold a medical exemption to participate in classes. 

All students will be required to check in using the Victorian Government's QR code upon arrival. Proof of vaccination status is required upon entry and will be checked by hiring facilities staff and/or our instructors. We will only accept certificates that have been linked to your SERVICE app. Please link your vaccination passport to the app prior to class. Instructions on how to complete this task can be found here:  https://www.health.gov.au/initiatives-and-programs/covid-19-vaccines/certificates 

In the event you hold a medical exemption, this must be issued by an authorized medical professional, and must be in writing and carried at all times. 

You may be requested to present a photo ID by our hiring facilities. Please ensure you are carrying a valid form of photo ID when attending class. 

Masks are required upon entry and exit of the studio/facility. Masks can be removed during heavy exercise. It is recommended, where possible, to wear a mask during class if you are able to do so comfortably. 

In the event you are COVID-19 positive, awaiting a test, a close contract, or display any flu-like symptoms we request you do not attend class in the best interest of other students. This etiquette is no different to pre-pandemic. No refunds will be provided for any missed classes due to COVID-19.

As per government guidelines, we will adhere to strict density quotients, will ensure a safe distance is maintained and covid-safe practices are followed. Due to this, we are not permitted to accept walk-in appointments. All bookings must be made online. 


In the event, you are unable to present proof of vaccination, photo ID, or a medical exemption upon arrival - your booking will be forfeited and no refund supplied. 

We respect everyone's decision and choice around vaccines and sincerely appreciate your understanding of what is required from us to re-open after being closed for extended periods since March 2020.